Serac opens an office in United Arab Emirates to serve its Middle East customers
In order to continuously improve the quality of service to its Customers, Serac is pleased to announce the opening of its new offices in Sharjah, United Arab Emirates.
Dedicated to supporting our customer-partners, this new structure responds to the desire to constantly improve the Serac Customer experience. It marks the starting point of a new partnership in the Middle East, based on the triptych of proximity – responsiveness – flexibility. Indeed, this new subsidiary, based in a strategic location, will now be an entry point into Serac for all subject Customer Service related. This initiative is the best way to bring Serac’s know-how and expertise as close as possible to its customers and to provide services that are as available as efficient.
Supervising more than 170 machines throughout the Middle-East region, Serac’s services are dedicated to helping achieve the highest production objectives, both in quantity and quality. In this respect, Serac on-site teams are able to advise on recommended maintenance cycles, improvements of existing machines, staff training or the optimization of resource management.
Contact : Nicolas Belin
Tel. : +971 6 525 1881
Email : [email protected]
Staying close to our customers – Serac Worldwide
TrendSince yogurt is a key driver for the dairy category in the Middle-East and North Africa, with an annual growth of 5,5% on the 2010-2015 period and 15% of dairy launches in 2015*, this article focuses on this particular product to detail evolutions and innovations brought by Serac to its machinery in order to help manufacturers differentiate from their competitors. *Source: Innova Market Insights 2016Read the article